Free Tool for Team Leaders
Calculate the ROI of Non-Verbal Communication Training
Poor communication costs the average employee over €12,500 a year in lost productivity (Grammarly & Harris Poll, 2023). Set your team's numbers to see what research-backed training could recover; every assumption is adjustable below.
Your team
25+ seats: 20% volume discount applied, €359/seat effective rate
Projected return
Payback period
33 days
to recover the investment
Year-1 ROI
1013%
3.5 h recovered per person, per week
Net year-1 savings
€90,991
after €8,980 training cost
Cost vs. year-1 recovery
The math, openly · adjust any assumption
Source: Grammarly × Harris Poll
Source: BLS JOLTS
Source: SHRM
| Annual communication loss (status quo) | €239,828 |
|---|---|
| Projected communication recovery | €83,940 |
| Retention / turnover savings | €16,031 |
| Training investment (25 seats × €359/seat) | −€8,980 |
| Net year-1 savings | €90,991 |
| Hours recovered per person, per week | 3.5 h |
| Year-1 ROI | 1013% |
Model: annual loss = delegates × salary × time-loss × industry multiplier. Recovery applies the tier effectiveness rate; retention savings apply the tier's turnover-reduction rate to baseline turnover at the replacement-cost factor.
Read the full methodology
Communication loss. Employees lose 18.7% of productive time to miscommunication (The State of Business Communication, Grammarly × Harris Poll). Industry multipliers weight client-facing intensity.
Tier effectiveness. Self-study seats recover 25% of that loss, a team cohort 35%, and a cohort with an on-site workshop day 45%. Conservative mode halves these rates.
Retention. Baseline turnover 15% (BLS JOLTS); replacement costs 75% of salary (SHRM). Tiers reduce turnover among trained staff by 10 / 15 / 22%.