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Hands Disappearing at the Delivery-Date Question
You turn a colleague’s hands going still or dropping from view into a neutral note and a useful follow-up question.
Hands disappearing
OBSERVE: In a project review, your colleague uses both hands above the table while describing completed work. You ask, “Can you still deliver by Friday?” and both hands stop moving. A second later, the hands slide from the tabletop into the lap and the arms pull close to the torso. Navarro calls this hand-withdrawal: a sudden or gradual removal of the hands after a topic lands. [navarro what every body is saying, pp.137-138]
BASELINE: In the first minutes, watch where this person’s hands live while nothing is at stake. Ask about the agenda, a finished task, or a routine update, and note whether the hands rest on the table, illustrate points, or stay in the lap from the start. If the hands already stay still because the person is tired, cold, or finished speaking, their later stillness carries no special weight. The useful change is animated hands becoming still at one question and returning when the topic changes. [navarro what every body is saying, pp.17-18]
The hands that stop on one topic
CLUSTER: Pair the disappearing hands with timing and one nearby body change. You see active gestures stop as you ask about Friday, the hands drop into the lap, and the arms pull inward toward the torso. That cluster marks discomfort around this topic and calls for a follow-up, not an accusation. The read changes when the hands come back out as soon as you move to staffing or another task: the delivery-date question, not the meeting itself, is where you look closer. [navarro what every body is saying, pp.137-138]
Your next move
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